Reviewed · TICKETS
Shanghai Tower Admission ticket with express option
Shanghai reaches for the sky. This visit pairs China’s tallest building with a thrilling ride in one of the world’s fastest elevators, then opens onto wide views from the 118th floor. I especially like the quick lift ride and the chance to see Shanghai from 546 meters above ground. The main drawback is the ticket exchange: finding the right desk and getting clear help may take patience.
You get up to four hours for the experience, so this is not a rushed photo stop unless you choose to make it one. I also like that the ticket includes the sightseeing hall, 360-degree city views, and souvenirs from the Shanghai Tower Collection on B2. Still, the English support may be limited at the exchange point, so keep your QR code ready and allow extra time before heading upstairs.
In This Review
- Key points at a glance
- Reaching Shanghai Tower in Lujiazui
- The ultra-high-speed elevator to floor 118
- What you see from 546 meters
- Taking in the skyline without rushing
- The Shanghai Tower Collection on B2
- Is $46 a fair price?
- Language and ticket exchange advice
- Who will enjoy Shanghai Tower most?
- Should you book the 118th-floor visit?
- FAQ
- Where is Shanghai Tower located?
- How high is the observation deck?
- What is included in the ticket?
- How long is the experience valid?
- How much does admission cost?
- How do I exchange my ticket?
- Is the elevator included?
- Are panoramic views included?
- Are souvenirs included?
- Can I cancel for a refund?
Key points at a glance

- The elevator ride is part of the attraction: You travel to the 118th floor in an ultra-high-speed lift, rather than treating the elevator as a simple transfer.
- The observation deck sits 546 meters up: The height gives you a rare view over Shanghai’s skyline and city lights.
- The experience lasts up to four hours: You have time to take in the panorama without racing through the building.
- The ticket exchange happens outside on the first floor: Show the QR code from your email before entering the attraction.
- Souvenirs are included: The Shanghai Tower Collection on B2 is part of the admission package.
- The package costs $46 per person: That is reasonable if the elevator and high-level views are priorities, but less appealing if you only want a short look at the city.
Reaching Shanghai Tower in Lujiazui

Shanghai Tower is at No. 501 Yincheng Middle Road in the Lujiazui Financial Trade Zone, Pudong New District. This places you in one of Shanghai’s most recognizable city districts, surrounded by the towers that make the Pudong skyline so famous.
For this experience, the address matters because the ticket process begins before you reach the sightseeing hall. After booking, you receive an email with a QR code. You need to show that code at the ticket exchange point outside the building on the first floor.
I would save the QR code before setting out. The ticket instructions are simple, but a practical wrinkle is that staff may rely on phone translation rather than fluent English. One visitor described confusion about where to exchange tickets and said nobody seemed to know about the souvenirs. That does not make the visit impossible, but it does make preparation worthwhile.
Have the booking email open, know that you are looking for the exchange point outside on the first floor, and avoid treating the first entrance you see as the final step. The QR code is the key to getting the process moving.
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The ultra-high-speed elevator to floor 118

The first major event is the lift ride. You travel to the observation level on the 118th floor, located 546 meters above the ground. The elevator is promoted as the world’s fastest ultra-high-speed elevator, and that claim gives the ride its own appeal.
Most observation towers treat the elevator as background machinery. Here, the ascent is one of the advertised highlights. You are not simply going up to a view. You are taking part in a short piece of engineering theater before the city appears through the windows.
The ride itself is likely to be over quickly, which is part of the point. If you enjoy tall buildings, modern engineering, or the simple thrill of moving rapidly upward, this will be more memorable than an ordinary lift. If elevators make you uneasy, the speed may be the least comfortable part of the visit. The experience is built around height, so this is not the right choice for someone who wants to avoid vertical excitement.
The available information does not give an exact elevator travel time, group size, or waiting time. Plan around the attraction rather than a tightly timed schedule. The total validity is four hours, giving you some room if the ticket exchange or entry takes longer than expected.
What you see from 546 meters

The sightseeing hall on the 118th floor is the main reason to buy the ticket. From this height, Shanghai opens in every direction, with the city’s skyline and landmarks spread below you.
The ticket includes 360-degree views, so you are not limited to one framed outlook. Move around the viewing area and compare each direction. The city looks different depending on where you face, especially when the light changes or the buildings begin to glow after dark.
The view is most useful when you give it time. Rather than taking one picture and leaving, look for the contrast between the dense urban core, the broad sweep of the skyline, and the small details far below. The height changes your sense of scale. Streets become lines, buildings turn into blocks, and the familiar shape of Shanghai becomes easier to read as a whole.
The information also highlights the city lights twinkling below. If your starting time falls later in the day, the observation deck can offer a different mood from a daytime visit. The exact viewing conditions depend on the time you choose, and no weather guarantee is given, so keep your expectations sensible. The ticket gives you access to the height and the view, not a promise of perfect visibility.
One detail deserves attention: one account describes the view as 180 degrees, while the ticket information promises 360-degree viewing. I would rely on the official inclusion of panoramic 360-degree access, but you should understand that your actual experience depends on which parts of the hall are open and where you stand. In either case, the high point is the same: a broad look across Shanghai from an unusual height.
Taking in the skyline without rushing
The stated duration is four hours, and the ticket is valid for four hours once you select an available starting time. That is generous for an observation deck visit. You can spend enough time looking carefully, taking photos, and enjoying the change from ground-level Shanghai to the city seen from above.
I like this format because you are not locked into a guided commentary or a fixed sightseeing circuit. The experience is mainly about access. You exchange the ticket, take the lift, explore the sightseeing hall, and decide how long the view deserves.
The four-hour window also gives you flexibility around the rest of your day. You can treat the tower as a main Pudong activity rather than a quick add-on. The supplied information does not state whether the four hours include time spent waiting for the elevator or only time inside the sightseeing area, so avoid planning another appointment immediately afterward.
This is also a good choice if you want a city overview early in your Shanghai visit. A high view can help you understand the shape and scale of the city before you explore it at street level. It does not replace walking through Shanghai, but it gives you a useful sense of where the major districts and towers sit in relation to one another.
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The Shanghai Tower Collection on B2

Admission includes souvenirs at the Shanghai Tower Collection on B2. This is a small but worthwhile extra, especially if you like taking home something tied to a building rather than buying a generic city gift elsewhere.
The inclusion matters because the ticket price is not limited to elevator access and the observation hall. You have a final stop connected with the tower itself. The available details do not specify the exact souvenir, its design, or whether you choose from several items, so I would treat it as a pleasant bonus rather than the main reason to book.
Pay attention to the location. The souvenir collection is on B2, while the QR code exchange happens outside on the first floor. The visit therefore has several distinct points: ticket exchange, elevator access, the 118th-floor hall, and the B2 collection. Keeping those locations in mind should help you avoid leaving without checking the included gift.
Is $46 a fair price?

At $46 per person, this is a midrange sightseeing ticket rather than a cheap lookout. The value depends on what you want from Shanghai Tower.
I think the price works best for you if you care about three things:
- Reaching an exceptionally high observation level
- Riding the ultra-high-speed elevator
- Having a flexible four-hour visit with panoramic views
The elevator makes the package feel more complete than a plain admission ticket. You are paying for the ride, the altitude, the sightseeing hall, and the included souvenir. For someone who has already seen Shanghai from ground level, the view offers a fresh way to understand the city.
The value is weaker if you only want a fast photo and do not care about the building itself. A high admission price can feel heavy for a short visit, particularly if the weather limits visibility or if the ticket exchange becomes frustrating. The rating of 3.7 out of 5 suggests a generally worthwhile experience with some uneven practical details, rather than a flawless one.
I would compare the cost with your own schedule. If four hours at Shanghai Tower fits comfortably into your day, $46 buys a substantial city view and a memorable lift ride. If you have limited time and mainly want to see Shanghai’s famous buildings from outside, spend your money elsewhere and admire the tower from street level.
Language and ticket exchange advice

The activity is offered in Chinese and English. That tells you the booking and attraction information should be available in both languages, but it does not guarantee that every staff member at the entrance will speak English comfortably.
One visitor had difficulty getting information about the tickets and souvenirs, with staff using phones to communicate. I would take that as a practical warning, not a reason to cancel. The QR code reduces the need for a long explanation, but you should still arrive with the booking confirmation visible.
A few simple habits can save time:
- Keep the QR code bright and ready on your phone.
- Remember that exchange takes place outside the building on the first floor.
- Show the code before joining an uncertain line.
- Keep the booking details available until you have completed the visit and collected any included souvenir.
The operator is listed as cowbunny. The booking terms allow free cancellation up to 24 hours in advance for a full refund, and you can reserve now and pay later. Those terms are useful if your Shanghai schedule may change, but check the selected time and availability before confirming.
Who will enjoy Shanghai Tower most?

I would recommend this for first-time visitors who want a clear, dramatic introduction to Shanghai’s scale. It also suits photographers, architecture fans, families, and anyone who enjoys observation decks with a little engineering excitement built in.
The experience is particularly good for you if you like choosing your own pace. There is no listed guided walking route or fixed commentary program. You get the access and the view, then set your own rhythm inside the sightseeing hall.
I would be more cautious if you dislike elevators, feel uneasy at great heights, or need exact English assistance at every stage. The ticket instructions are not difficult, but the exchange process may require patience and phone translation.
It is also worth checking the forecast before you commit to a visit time. The experience depends heavily on what you can see from the 118th floor. A clear view can make the $46 feel justified. Haze or low cloud could reduce the payoff, and the booking information does not promise any weather-related adjustment.
Should you book the 118th-floor visit?

Book it if you want Shanghai from above, not just another tower entrance. The ultra-high-speed elevator gives the visit a memorable first act, and the 360-degree view from 546 meters is the main reward.
I would book with the QR code ready, extra patience for the first-floor exchange, and enough time to enjoy both the observation hall and B2 souvenir collection. At $46, it is not a bargain-basement attraction, but the package offers solid value when you care about the ride, the height, and a broad city panorama.
Skip it if your schedule is tight, your budget is strict, or you mainly want outdoor street views. For everyone else, Shanghai Tower offers a high, efficient, and distinctive way to get your bearings over one of China’s great cities.
FAQ
Where is Shanghai Tower located?
Shanghai Tower is at No. 501, Yincheng Middle Road, in the Lujiazui Financial Trade Zone of Pudong New District, Shanghai.
How high is the observation deck?
The sightseeing hall is on the 118th floor, 546 meters above ground.
What is included in the ticket?
Admission includes access to the Shanghai Tower Tourism Hall, the ultra-high-speed elevator, 360-degree views from the sightseeing hall, and souvenirs from the Shanghai Tower Collection on B2.
How long is the experience valid?
The ticket is valid for four hours. Starting times depend on availability.
How much does admission cost?
The listed price is $46 per person.
How do I exchange my ticket?
After booking, you receive an email with a QR code. Show the QR code at the ticket exchange point outside the building on the first floor.
Is the elevator included?
Yes. The ticket includes access to the world’s fastest ultra-high-speed elevator.
Are panoramic views included?
Yes. The ticket includes 360-degree views of Shanghai from the sightseeing hall.
Are souvenirs included?
Yes. Souvenirs at the Shanghai Tower Collection on B2 are included.
Can I cancel for a refund?
You can cancel up to 24 hours in advance for a full refund. The activity also offers reserve-now, pay-later booking.
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